TheSweetscape

Let’s wander with ferdie!

Recent Post


Travel Guide: Manuel Uy Beach Resort, Calatagan Batangas

Travel Guide: Manuel Uy Beach Resort, Calatagan Batangas

I and my friend had spent our long weekend in Minalungao National Park in Nueva Ecija last month. We really...
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Twin Rock Resort, Catanduanes

Twin Rock Resort, Catanduanes

Catanduanes is an island province located in the Bicol Region of Luzon in the Philippines. It is the 12th-largest Island...
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Batanes of the East, Dingalan Aurora

Batanes of the East, Dingalan Aurora

Dingalan, Aurora is located in the northeast part of Luzon facing the Pacific Ocean. It is often dubbed as the...
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Aparri Public Park during Christmas – A place to visit when you’re near

Aparri Public Park during Christmas – A place to visit when you’re near

I haven't seen any blogs that feature Aparri Public Park. Maybe because it is just a regular park that you...
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How to Send Gcash Funds to PayMaya

How to Send Gcash Funds to PayMaya

I find it difficult to cash into my PayMaya account. Apparently, they have limited ways of adding money to your...
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How to link CIMB Visa Card to Paypal

How to link CIMB Visa Card to Paypal

Adding a credit or debit card information not solely saves you the trouble of looking for your payment details on...
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Wireless Rechargeable Silent Optical 6D USB Mouse

Wireless Rechargeable Silent Optical 6D USB Mouse

Like what I mentioned to my previous post HERE!, I am trying to build my own computer because this way...
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Review: Redragon K509 Dyaus 2 Gaming Keyboard

Review: Redragon K509 Dyaus 2 Gaming Keyboard

“I was planning to buy a laptop with backlight, but I was on a tight budget”I was literally fed up...
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Review: Logitech H390 USB Headset with noise reduction

Review: Logitech H390 USB Headset with noise reduction

The productivity of the Home-based inbound and outbound agents relies heavily on concentration, accessibility, and effective communication. This Logitech H390 USB headset with crystal clear and noise-canceling...
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Palaui Island: Travel Guide, Expenses and more

Palaui Island: Travel Guide, Expenses and more

Palaui Island lies on the northeastern tip of mainland Luzon under the jurisdiction of the town of Sta. Ana, a...
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Virtual Assistant Philippines

Profile

5+ years of experience in the call center industry and have been working in Customer Support field. An expert in providing customer service satisfaction and can work with minimal supervision. I also have experience with appointment setting and verification where I do investigate the document submitted for funding purposes.

These experiences had me develop the ability to communicate effectively, comprehensive knowledge of the methods and best practices of providing excellent customer service, multitasking, time management, be resourceful, learn quickly, and the ability to adjust with rapid changes.


Campaigns/Projects handled

Western Funding Inc (Auto Finance)

Loan Verification Specialist

Comcast (US 3P Services)

Customer Service/Technical Support

Boost Mobile (US Telco)

Customer Care | Retention | Technical Support

Sprint (US Telco)

Customer Service Representative

US Promotion (sunset getaway)

Appointment Setter

Core Skills


Awesome communication skills

Fast Learner

Photoshop

Social Media Management

Microsoft Office

Can work with minimal supervision

WordPress

Management

Phone Support

Email Support

Featured Post


Twin Rock Resort, Catanduanes
By Ferdie  /  9th January 2020
Review: Redragon K509 Dyaus 2 Gaming Keyboard
By Ferdie  /  24th November 2019
Shopback withdrawal through Globe Gcash
By Ferdie  /  4th August 2019

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