5+ years of experience in the call center industry and have been working in Customer Support field. An expert in providing customer service satisfaction and can work with minimal supervision. I also have experience with appointment setting and verification where I do investigate the document submitted for funding purposes.

These experiences had me develop the ability to communicate effectively, comprehensive knowledge of the methods and best practices of providing excellent customer service, multitasking, time management, be resourceful, learn quickly, and the ability to adjust with rapid changes.