Let’s wander with ferdie!
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Profile
5+ years of experience in the call center industry and have been working in Customer Support field. An expert in providing customer service satisfaction and can work with minimal supervision. I also have experience with appointment setting and verification where I do investigate the document submitted for funding purposes.
These experiences had me develop the ability to communicate effectively, comprehensive knowledge of the methods and best practices of providing excellent customer service, multitasking, time management, be resourceful, learn quickly, and the ability to adjust with rapid changes.
Campaigns/Projects handled
Western Funding Inc (Auto Finance)
Loan Verification Specialist
Comcast (US 3P Services)
Customer Service/Technical Support
Boost Mobile (US Telco)
Customer Care | Retention | Technical Support
Sprint (US Telco)
Customer Service Representative
US Promotion (sunset getaway)
Appointment Setter
Core Skills
Awesome communication skills
Fast Learner
Photoshop
Social Media Management
Microsoft Office
Can work with minimal supervision
WordPress
Management
Phone Support
Email Support
Follow me on Social Media
Get in touch
Reach Out Now by filling out the form below!
If you are interested to my service, feel free to reach out!
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